CUSTOMER REVIEWS

Customer reviews on Sailo

Read the reviews of thousands of happy customers that rented sailboats, motor yachts and catamarans worldwide. Learn what our renters and boat owners have to say about their experience with Sailo - the global boat rental and yacht charter marketplace who proudly connects every day thousands of renters with private boat owners and charter companies.
  • July 21st, 2026

    The crew was great, very professional and personable. We had an amazing time.

  • July 20th, 2026

    I have sailed on a few boats over the years in Miami and this was the most unusual and most difficult to coordinate. Rosa does respond quickly but she does not answer all your questions. If you do ask a question, like what happens if it rains? You will get a response that doesn't exactly address the question (and, it did rain for half our boat ride). She also asked me to move my boat ride after I booked after I had another booking and then asked for more money for the booking. When I declined both, she asked for a minimum tip to be provided. I did not think Rosa was professional or fair in her interactions with me . However, my biggest concern was the lack of accurate information. An example of inaccurate information is that this boat picks up from 4 miles inland on the Miami River (not Bayside). It takes ~45 minutes to get past the river, assuming there are no large boats being towed or bridges that need to go up. During this, you'll get a great view of the industrial parts of Miami. Once on the water, you are not taken to Monument Island, Peace Picnic Island, or a sandbar, but parked in the middle of the bay with the option to sit on a foam mat. The crew of the boat are nice. Parking is terrible at the Miami River location. Unfortunately, this boat is not as advertised. Hopefully, this changes in the future. However, it is a pleasant ride when you get into the bay, but that time is limited as you have to save time for the 45 minute river ride back up to the dock.

  • July 20th, 2026

    Cannot recommend enough! We chose the Gratitude for our companies offsite. It was an amazing experience made very easy by Tom and his stewardess. Tom was super accommodating and flexible, and the boat itself is amazing. Definitely looking to rent again!

    Thank you Tom!

  • July 20th, 2026

  • July 20th, 2026

    What a wonderful day! Would absolutely recommend; we’re already planning our next outing with captain Max. He was very communicative leading up to the trip and was helpful and generous throughout our cruise. Thanks so much Max!

4.93 / 5

24927 customer reviews

We know how important are customer reviews for both renters and boat owners. That is why we have decided to gather them all in one place so you can browse and read what our users have to say about their boat rental or yacht charter on Sailo. We hope they will help you choose the perfect Sailo boat for a memorable experience on the water!
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