Jason and Jacob were great! The were very friendly and accommodating. They went out of their way to make us feel comfortable and relaxed. 10/10 would book with them again.
Madison and her group were a pleasure to have on board for the day!
We overall had a great day with our family of 9 (6 adults, 1 child, and 2 babies)!
Pros:
- They took us to Icacos, which was very beautiful with clear water and white sand.
- The first mate Manny was extremely helpful and accommodating. Given it was a decent swim to shore and we had little babies, Manny offered to use a big float to tow some of the group to and from shore.
- The boat had more seating upstairs than we realized from the photos, which allowed our large group to be very comfortable.
- They gave sandwiches, chips, crackers, cheese, fruit, soda/water
Cons:
- The communication was overall not great. I had to ask many times for information about when and where to meet. You have to park on the road and walk far down to the dock, which was not communicated to us.
- They also were running 15 minutes late (due to a car accident so not their fault), but they cut our trip short rather than extending it on the other end.
- They did not provide the correct size life vests for the infants despite me reaching out in advance and asking if they have them twice. When asked if it was okay for the babies that they were too big by weight, Carlos (the captain) shrugged and said technically not, but it's what we have.
- The inside was slightly more run down than the photos with a large tear in the leather, but overall still comfortable with air conditioning
